Terms
Clear conditions before a booking is requested.
Public terms will become active once the company confirms the commercial and operational conditions it can actually fulfil. Stay-specific rules do not replace this document or authorize invented general policies.
Information required to publish the terms
- Contracting party and service scope
- Booking formation and confirmation
- Applicable pricing, tax and fees
- Cancellation policy
- Refund policy and timing
- Changes, no-shows and termination
- Guest and 5tar responsibilities
- Support, claims and escalation
- Jurisdiction and dispute resolution
- Effective date and legal approval
Checkout and booking must show only the approved, versioned policy applicable to the stay.